July 19, 2017 by Webmaster CEA 20 Comments
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Vincent Marec says
April 24, 2019 at 2:06 am
Hi Gene, You mention that responsibilities need to be documented, verified and followed up. 3 questions:
1- Where are they documented? Is that in the Policies and Procedure guidebook reviewed on the next Lesson 2?
2- How do you verify they meet the expectations and follow the rules/responsibilities? Do you need the manager to supervise/be over their shoulder/micro-manage just from time to time to “verify”? And/or do you use your cameras for that as well? Do you survey residents for satisfaction as a measurement of following responsibilities too?
3- Do you provide a “second chance” (a 3rd?) with additional training as follow up and corrective action if the caregiver does not comply with their expected responsibilities?
Gene Testing says
April 24, 2019 at 2:53 pm
Your administrator/manager will be in charge of all of this. You are not involved in the day-to-day, you probably won’t even know the names of your caregivers. So don’t linger on this too much. 1. Yes they’re documented in the P&P’s 2. Your administrator/manager is in charge of hiring, firing and all staff changes and training, etc. They will verify if everything is being done properly and notify the staff if there is a change 3. Slow to hire, quick to fire, don’t spend too much time with corrective action, if it’s something serious, let them go right away. If it’s fixable, then sure 2nd and 3rd chances are fine, but the key is your staff is the face of your home and you really shouldn’t have people there you can’t trust. Again, slow to hire, quick to fire. Don’t keep a bad staff member on because you’re scared you can’t find another.
April 26, 2019 at 1:47 am
Thank you much Gene for the detailed answer!
Carroll Phillips says
September 20, 2019 at 4:21 pm
Hi Gene, you mentioned in a video before signing up. You said there ways to start the business with my own money also as well as starting the business without using my own money. I have a ideal spot in a nice neighborhood, The house need remodeling. My question to you is how to get the money to buy & remodel the home to start up?
Isabelle Guarino says
September 22, 2019 at 8:57 pm
Some of the ways you can raise capital for your project include but are not limited to SBA lenders, hard money lender, private money lenders, traditional bank loans, using syndication or crowdfunding, are more!
Ying Liu says
April 20, 2020 at 3:33 am
Hi Gene .. what is P&P’s mean ?
April 20, 2020 at 3:43 pm
Policies and Procedures.
Bernadette Moriarty says
May 5, 2020 at 5:45 pm
HI, Gene… funding is always a scary thing for me. I know I will definitely need a mentor.. do you show how to fund you property with little to know money down, and how to get rehab funds??
May 6, 2020 at 4:37 pm
We do cover how to finance the project. It is also covered in great depth at the live 3-Day Fast Track so if and when you’re ready to come out for that training, we are happy to show you all the different options including but not limited to private money lenders, hard money lenders, SBA loans, traditional bank loans, syndication and crowdfunding to name a few.
Catherine Harkins Harkins says
October 17, 2020 at 11:56 pm
What is the overview?
October 18, 2020 at 1:26 pm
Catherine, Overview of what? Sorry I am a bit confused by this question?
Nick Williams says
November 26, 2020 at 1:16 am
I’ve completed the first Module and I am thoroughly excited!! When I began to have “hunches” to establish a home, I shrieked in horror because of what I didn’t understand, and because of the massive responsibility that I knew it would be. The RAL 101 lessons addressed many of my concerns and left me anxious to complete the Operations and Business Modules as I now prepare myself to succeed in the world of Residential Assisted Living!
November 26, 2020 at 2:43 pm
Nick, I love that! Thanks for sharing your journey!
Patricia Cassero says
April 9, 2021 at 11:39 pm
I have a question regarding staff. When I reviewed requirements in my county, they want a licensed administrator in order to apply for licensing. So does that mean I would need both an administrator and a manager?
April 10, 2021 at 3:31 pm
The licensed administrator IS the manager 🙂 Just another name for it. But it does mean you will need their contact info for application, this is a normal question and helps with the chicken (the home) before the egg (staffing) dilemma!
Shelley Brown says
June 18, 2021 at 5:49 pm
I’m really excited about the program. I feel more and more prepared as I complete each module. Are you having a 3 day LIVE Training this year (2021)?
June 19, 2021 at 1:55 am
Yes, check out upcoming dates at http://www.ralacademy.com/events and be sure to select a date that is in Phoenix, not virtual!
Hope to meet you there soon!
Brenda Roberts says
September 9, 2021 at 6:02 pm
Yes i understand, due to I have worked in the field for many years, even though I was a Merchant Marine, I always go back to helping people. I am grateful to have come upon this course, to take it a step further.
Shahid Abdul-Mateen says
October 9, 2021 at 6:07 am
Im having a problem with RAL 101 it won’t let me take the quiz in lesson 15 so I’m not able to move forward I need help can someone reach out and help me please.
October 10, 2021 at 6:03 pm
Call 480-704-3065 they can help you.
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